Responsibility: 1. Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's ****ives and sales goals are met. 2. Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. 3. Setting up and maintaining a service desk and ****uating its efficiency. 4. Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service. 5. Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.Requirements: 1. A bachelor's degree in business, administration, or related field. 2. Written and spoken advanced to fluent English 3. Previous Service Experience and familiar with ITIL may be advantageous. 4. Excellent leadership, communication, sales, and customer service skills. 5. Strong creative thinking and problem-solving skills. 6. The ability to work under pressure and handle stress.

● Paytm First Games（簡稱PFG）是由印度移動支付和商務平臺—Paytm與阿里巴巴集團生態公司—亞博科技，于2018年1月共同成立的合資子公司。基于印度藍海市場，我們的愿景是利用一流的技術為你花在游戲上的時間創造價值，無論是娛樂還是獎勵（Our vision is to use top-notch technology to create value on the hours you spend on gaming, be it entertainment or rewards）。● PFG采取自主研發，逐步建設強大的產品陣營，覆蓋各類游戲產品類型，在印度網絡游戲的多個細分市場領域形成專業化布局。 PFG擁有忠實游戲玩家超3000萬，月度發放獎金超100億盧比，年度游戲場次達到12億次，旨在成為印度的“綜合競技娛樂平臺”，為用戶提供豐富、健康、時尚、快樂的游戲體驗。- 2018年，印度游戲市場規模達到11億美元。- 2020年，該數字增長至24億美元，復合年增長率達到49％。印度游戲玩家共計約2.63億，其中手游玩家約有1.5億。- 2021年，智能手機滲透率6億，預計到 2022 年將達到 8.29 億，游戲市場將達到30億美元。與此同時，普遍意義上認為，印度正受益于13億“人口紅利”，將迎來經濟騰飛期，印度游戲行業發展潛力不可限量。“股神”巴菲特在注資Paytm時說：“很多印度正在經歷的變革都是好的，印度的潛力。”印度是一個蓄勢如虹的市場，游戲是一個精尖鼎勢的行業。