We at Siemens Healthineers? are committed to helping healthcare providers globally to succeed in today’s dynamic environment. We are inspired to transform the way things are done – because we want what is best for our people, our customers and ultimately the health of mankind. While we are invested in engineering excellence – leading-edge medical technologies and services, we don’t stop there. We’re also deeply invested in our 46.000 people with the hearts of pioneers and minds of engineers, highly committed and connected in this industry. And as we strive to shape the future of healthcare, our overall success will depend on our ability to continuously reinvent ourselves.

What are my responsibilities?
1. Setup the service requirements for the new products, setup and manage the CS project plan to make sure CS tasks finished on time aligning with PLM project plan.為新產品設定服務需求，創建并管理CS的項目計劃確保CS的任務能夠按照PLM的項目計劃要求按時完成。
2. Be responsible to some components by distributing CS requirements and experience to PLM for excellent production serviceability by writing technical documentation for easy service activities./負責某些部件，把CS的需求和經驗分享給PLM以實現產品的可維護性，編寫技術文檔以方便維修。
3. Make sure the appointed service requirements are implemented in the products development through the design documents reviewing.
在產品開發過程中通過設計文件的評審來確保指定的服務需求在設計中實現。
4. Contribute to the component test, integrated test and system test to ensure the serviceability. 參與部件測試，集成測試和系統測試，確保可維修性。
5. Plans and schedules serviceability projects, and determines respective budgets. 在部門內制定項目計劃并做工作量的評估
6. Contribute to the CR and charm handling to ensure the continous serviceability and spare part support.參與CR和Charm處理，確保持續的可維修性和備件供應。
7. Collect components update information to make sure continuous serviceability and Tdoc update.收集部件的更新信息確保持續的可維修性和技術文檔更新。
8. Contribute the updates ( UI ) and new knowledge ( Speedinfo ) to the local CSEs to maintain product at customer site.發布更新和快速消息以助于全球工程師維護系統。

What do I need to qualify for this job?
1. At least 1 year experience in customer service or product technical support至少有一年客戶支持或者產品技術支持的經驗
2. Bachelor or above.本科及以上學歷
3. Perfect English 流利的英語
4. Able to be accountable and proactive 工作主動并負責
5. Good communication skills 良好的溝通技巧