Job Responsibilities
Working on the team, PTC predominantly helps Bluecloud partners solving the toughest problems. This is the position in Bluecloud global business solution group, and support Bluecloud’s Partners to determine the best solution for the customer, provide assistance in both presales and advisory services, technical trainings. This position involves advanced support capability to develop, test and deploy solutions in both cloud and hybrid scenarios. The PTC with deep technical know-how is responsible for resolving complex issues, delivering training, mentoring junior members and taking the challenge to handle escalated problems.

Partner Technical Consultants are passionate about technology and helping others. They must be highly observant and skilled in daily-basis in order to identify and resolve issues. This requires empathy, outstanding logic skills, excellent communication skills, the ability to think differently than the crowd, and a genuine desire to help people do their best.

Experience, Skills and Competencies
Technical Qualifications of PTC:
?Experienced in delivering technical on-site/remote presentations.
?Experience delivering to customer/partner technical support and solutions.
?Experiences on Microsoft products and online solutions, especially for Azure, Office 365, etc.
?At least 5 years related working experiences and has strong industrial background of Software as a Service (SAAS) solutions.
?Demonstrated passion for cloud computing products and technologies.
?Advanced technology Infrastructure or technical problem-solving skills.
?Fluent written and oral Chinese and English skills.
?Technical Certification, like Microsoft Premier certification(s) is a plus.
Business Qualifications:
?Ability to confidently deliver solution guidance.
?Capable of building and sustaining strong technical relationships as a trusted advisor.
?Must to have the ability to collaborate across multiple teams.
?Must to possess strong Active Listening Skills.
?Ability to analyze and drive root cause of a problem.
?Previous experience in a support, services or consulting position will be helpful.

世紀互聯數據中心有限公司（21ViaNet Group, Inc，簡稱世紀互聯）是中國目前規模最大的電信中立互聯網基礎設施服務提供商。我們為客戶提供業界領先的服務器及網絡設備托管服務，并通過優質的網絡互聯服務（interconnectivity），幫助企業全面提升其互聯網基礎設施的性能、可用性和安全性。此外，我們的服務范圍還涵蓋管理式網絡服務（managed network services），致力于幫助客戶通過廣泛的數據傳輸網絡和特有的BroadEx?智能路由技術在互聯網上更快捷、更可靠地傳輸數據。

作為一家互聯網基礎設施服務提供商，世紀互聯的基礎設施與國內全部電信運營商、大型非運營商企業和地方互聯網服務提供商（ISPs）運營的網絡均保持互聯互通，這使得世紀互聯旗下每家數據中心都能夠作為客戶數據流中的一個網絡訪問點來發揮作用。與此同時，世紀互聯憑借特有的BroadEx?智能路由技術，可幫助客戶自動選擇出最優化路徑進行數據流引導，確?？焖?、可靠的數據傳輸。這樣，世紀互聯以網內、網外高水平的互聯性戰略設計，滿足客戶因為網絡互聯性不足而產生的需求，從而提供完整、有效的全方位解決方案。

目前，世紀互聯在國內33個城市運營47家數據中心，這些基礎設施均由高質量的數據中心和龐大的數據傳輸網絡組成。世紀互聯現已擁有超過1,300個客戶，橫跨多個領域，涵蓋互聯網企業、政府機構、大型藍籌股企業及中小企業等。