Introduction:
Supervisor of a small sized expert IT team, and reporting to the IT and Project Manager you will have to perform end to end support for circa 130 users based in 37 branches (Shanghai being the main site), while ensuring compliance to the Group IT procedures and standards. This position is highly self-developing, allowing employee to gain a lot of international experience and additional knowledge.
Career development possibility: IT and Project Manager

Responsibilities：
？ Responsible for coordinating and solving IT major incidents and problems 負責和協調IT服務重大事件和問題的解決
？ Responsible to build up IT knowledge base and keep it updated. 負責IT知識庫建設，維護及更新
？ Responsible for IT asset management. 負責IT資產管理
？ Monitor service quality and availability監督和提供IT相關服務質量和可用性
？ Monitor and manage information security status. 日常監控和管理公司信息安全 （McAfee，Symantec DLP等）
？ Support IT service budget and contract management.支持IT 服務預算，服務合同管理
？ Coordinate international projects
？ Responsible for internal system administration

Technical Skills :
1 Microsoft Active Directory user, computer and group membership management in best practices respect.
2 Microsoft Active Directory GPO management is a plus
3 Good knowledge on workstation master deployment with Microsoft product (WSUS/MDT advanced skills ; SCCM basic skills), ability to insert specific drivers into an global Group image is a plus.
4 Good knowledge of Internet Browser configuration for local, WAN and public resources access (WPAD, proxy.pac)
5 Knowledge on client security management and reporting: patching (WSUS) antivirus (Symantec).
6 Basic Network knowledge : VPN, WAN, Internet, Wifi AP configuration, routing.
7 Microsoft MCSE/MCITP certification required.
8 Cisco CCNA certification is a plus
9 Awareness of PM methodology.

Professional qualifications：
1 基本要求Basic Qualification：Able to work independently, User experience focused, problem solving oriented關注用戶體驗，解決問題導向
2 教育程度 Education: Bachelor in IT or above IT專業本科以上
3 工作經驗 Work Experience: 5+ years in IT and at least 1+ year in Project Management 5年以上IT服務管理經驗
4 Managerial skills
5 英文（書面及口語）English(Written & Oral): Fluency is Mandatory

法興華寶汽車租賃（上海）有限公司是由兩家世界500強企業：寶鋼集團（500強排名222）全資子公司華寶投資有限公司與法國興業銀行集團（500強排名61）全資子公司ALD國際控股有限公司共同發起設立的一家中外合資汽車服務企業，也是2008年底上海首批引進的兩家外資租賃公司之一，于2009年獲得交通局頒發的上海汽車租賃經營資質。法興華寶汽車租賃（上海）有限公司正式成立于2009年8月，注冊資金2億元人民幣。
中資股東：華寶投資是寶鋼集團旗下的金融控股公司。公司成立于2007年5月，注冊資本為68.68億元。
外資股東：ALD國際是法國興業銀行集團的全資子公司，為歐洲三大汽車金融租賃品牌之一。在全球39個國家和地區超過60年的服務實踐與經驗，目前全球車隊管理規模已超過100萬輛。
截至2013年，法興華寶已在北京、深圳、天津、蘇州、成都、武漢、南京、佛山、青島、大連、南寧、西安、廣州、杭州等設立了42家分支機構，公司依靠法興銀行強大的資金支持及ALD國際先進的經營理念和管理模式，主營長期汽車租賃業務和車隊管理，針對的主要客戶為大型跨國集團以及國內中大型公司，為企業提供全方位商務用車解決方案。