Job Description:

1.Manages CQS and the collaboration between relevant CQSs as well as coordinates with the manufacturing plants.
2.Customer interface follow-up regarding on-time responsiveness and quality of response with focus on major customer issued problem solving requests. Champion of customer supplier ratings on quality and delivery. Fluent in customer databases.
3.Participates in monthly executive review of customer scorecard ratings.
4.Has entire knowledge of customer specific quality requirements and makes the organization work accordingly with training of divisional CQM, CQE and CQS. Provides audit requirements.
5.Represents Autoliv management level on customer demand in quality issues, for example high level meetings, customer’s Critical Concern Committee etc.
6.Coordinates plant support at customer for SOP when multiple ALV plants are involved. Defines on-site customer support for all major launches. Monitors the quality of the launches at Customer.
7.Supports ALV plants for customer audits and critical customer audits . Shares any findings with other applicable ALV plants.
8.Supports sign-off of customer warranty agreement. Supports negotiations of warranty costs. Coordinates warranty improvement. Monitors warranty related emerging concerns and coordinate warranty improvement.
9.Coordinate plant support at OEM for SOP when multiple ALV plants are involved
10.Follow up NCE progress and regularly review in biweekly meeting.
11.Output biweekly customer quality report and monthly CQM report.
12.Standard work flow creation and lead workshop to do improvement activity.
13.Support other tasks assigned by line manager.

Requirements:

1.Bachelor degree or above on Mechanical or Automobile professional
2.Five years automotive industry experience in customer communication and cooperation, priority for the people who ever in charge of Hyundai & KIA customer
3.Related to the quality experience
4.Good English and Korean communication skill & coordination skill
5.Problem solving skill
6.Can apply quality tool

奧托立夫是美國(guó)財(cái)富500強(qiáng)的企業(yè)，在全球汽車(chē)安全系統(tǒng)的技術(shù)和市場(chǎng)上都占據(jù)著領(lǐng)導(dǎo)地位。我們?cè)谌虻?0個(gè)國(guó)家和地區(qū)設(shè)有80個(gè)分支機(jī)構(gòu)，擁有40,000名員工。
為了保持在汽車(chē)被動(dòng)安全系統(tǒng)的領(lǐng)先地位,奧托立夫每年都會(huì)將接近于銷(xiāo)售額8%的經(jīng)費(fèi)，運(yùn)用到于新產(chǎn)品的研究,開(kāi)發(fā)和創(chuàng)新。我們?yōu)槭澜缟蠋缀跛械恼?chē)公司提供安全系統(tǒng)的產(chǎn)品，其中也包括很多中國(guó)的主要的汽車(chē)品牌，例如奇瑞，吉利，華晨汽車(chē)等。
奧托立夫在中國(guó)有超過(guò)6,000名員工及13家實(shí)體公司，分布于上海、長(zhǎng)春、北京、南京、太倉(cāng)、廣州和臺(tái)灣。
我們會(huì)為現(xiàn)有的和將來(lái)的員工提供良好的職業(yè)和個(gè)人發(fā)展的計(jì)劃,因?yàn)椋覀兩钚艈T工是公司最有價(jià)值的資產(chǎn)。我們正在尋找激情活力,富有專注精神和團(tuán)隊(duì)精神的人加入我們的團(tuán)隊(duì),我期待你的加入,與我們共同追求我們奧托立夫人永恒的使命------拯救生命。